This website (the “Website” from now on) is the property of and operated by SENSIA SOLUTIONS S.L. (hereinafter “SENSIA”).
1. WHAT PERSONAL INFORMATION DO WE COLLECT?
The types of personal information we collect may include, amongst others, but not only, the following:
– Personal contact details such as your name, surname.
– Contact information such as your email address and telephone number and ubication.
– Username and password, server log information.
– Details and analytics on user´s activity on the Website.
– Demographic information such as post code, preferences and interests.
– Other information that may be relevant to customer surveys and/or offer.
The use of this information is to understand your needs and provide you with a better service, and, for the following reasons: Internal record keeping, improve our products and services, contact you for market research purposes (by email or phone), to customize the website according to your interests, or for marketing or interest information purposes.
2. HOW DO WE COLLECT PERSONAL INFORMATION?
SENSIA may collect personal information about you when you order products or services from us, when you use our online services and other products and services such as our website, when you visit our offices, when you submit a query or request to us, when you express interest in our product or services, if you subscribe to our newsletter, when you log in to our website, when you respond to a survey that we run or fill in forms on our website, from third parties who are entitled to disclose that information to us, form publicly available sources, from online sources (including
social media platforms and providers), when you apply for a job with us or other lawful means. We also may collect information directly from you as part of your interactions with our buy personnel, such as visiting our office or when you provide information via our digital website or by the exchange of emails.
3. HOW DO WE USE PERSONAL INFORMATION?
Personal information may be used lawfully and in a legitimate form for the purposes of communicate and interact with customers, suppliers, affiliates, and candidates, maintain our relationship with the user, determine your eligibility for any of our products or services, verify your identity when you are dealing with us, enable us to provide you with our products and services, carry our market analysis and research, provide you with better products and services, carry out training programs for our employees, manage and resolve any legal commercial complaints or issues, meet our obligations and perform our functions under applicable laws and agreements, maintain and update our records, make special offers related to our products or services that we think that may be of interest to you and keep you informed about our activities and notify you if any changes to our products or services or new innovations.
As we mentioned, we may contact you about our products and services that we think may be of interest to you or any invention or approach, in that case we will contact you by sending to you an email or SMS. In case you are not interested on receiving communications from us you can “unsubscribe” at any time.
The aim of use personal information to carry out consumer and market research, compile demographics and perform other research and analysis, is to develop and implement initiatives to improve our services, improve the design, construction and operation of our products and identify people likely to be interested in our products and services.
The information will be handled and processed in accordance with the applicable laws and regulations and the required level of care. SENSIA will not disclose personal information; any
transfer of personal information will be executed solely to the required extent and in compliance with the applicable data protection laws.
4. WHO DO WE DOISCLOSE PERSONAL INFORMATION TO?
We may disclose your personal information to our employees who need the information to assist us with conducting our business activity and give you the best product and to government agencies or authorities, regulators, law enforcement agencies and other parties where authorized or required by law who ask us to disclose that information and to which we are legally required to disclose your personal information. Where possible and practical to do so, we will tell you in advance of such disclosure.
5. HOW DO WE MAINTAIN AND SECURE YOUR PERSONAL INFORMATION?
We store the personal information that we collect in electronic databases. We use a range of physical and technical security processes and procedures to protect the confidentiality and security of the information that we hold, and we update these from time to time. However, the internet is not a secure environment and no matter what physical and technical security processes and procedures are used we cannot guarantee the security of tour personal information. You also play an important role in keeping your information secure by maintaining the confidentiality of any usernames and passwords you use.
6. HOW LONG DO WE STORE YOUR PERSONAL INFORMATION?
Personal information is only retained for as long as it is needed for the purpose for which it was collected or as required by law. SENSIA will hold your personal data for a longer period of time just for historical or scientific research or statistical purposes.
7. HOW CAN YOU ACCESS, RESTRICT USE, CORRECT AND TRANSFER YOUR PERSONAL INFORMATION?
You have the right to request a copy of your personal information, ask us to restrict the use of your personal information or correct any personal information that is out-of-date, incorrect, incomplete, or misleading.
SENSIA will action your request within a reasonable time and provide one copy of your personal information.
8. HOW CAN YOU ERASE YOUR PERSONAL INFORMATION?
You have the right to request the erasure or destruction of your personal information when it is no longer necessary for the purpose for which it was originally collected or you with to withdraw your consent.
In any case, such requests should be submitted in writing using the contact details below.
If you have a concern about your privacy or how we have handled your personal information, or you have a query on how tour personal information is collected, please contact us using the contact details below.
If you wish to make a complaint, please include your contact details while contacting us by using the contact details mentioned.
SENSIA is compromised to take care and respond any query or complaint within a reasonable time.
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Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.